Frequently Asked Questions About HomeDesk
Is HomeDesk right for your organization? Explore these commonly asked questions first.
What is the difference between HomeDesk Agent and HomeDesk Remote?
HomeDesk Agent is our full service offering. We source, screen, deliver and manage top IT talent for your service desk offering. HomeDesk Remote helps you transition your existing workforce to a remote model by setting them up on our robust, secure, and scalable technology platform.
What do I receive with HomeDesk Remote?
HomeDesk Remote removes the stress of managing a remote workforce by addressing your infrastructure, hardware, cloud security, and worker performance needs. An adaptable and scalable platform, coupled with data security and ongoing support, helps your organization confidently move to a remote work model.
What do I receive with HomeDesk Agent?
HomeDesk Agent sources and manages remote talent on a secure, scalable platform and includes Level 1, 2, and 3 support from industry experts, AI-based customer satisfaction analysis, ISO 27001/27018 controls, virtual "walk the floor" technology, and Learning Management and Knowledge Management systems.
If I start with HomeDesk Remote, can I later move to HomeDesk Agent?
Absolutely. If you searching for the appropriate platform to enable your existing team to work from home, HomeDesk Remote is right for you. Later, if you want to access a fully managed team, we will discuss your transition to HomeDesk Agent.
CLIENT TESTIMONIAL
Gary Moore, Manager, Global Product Placement
Global technology manufacturer
"Working with Experis has been a great experience. The team is highly skilled... It’s clear they truly enjoy their work. This entire process has been a true collaboration. It has been and continues to be an absolute pleasure working with this team."
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